Beko Global is hiring Order Management, Logistics and Documentation Specialist
Key Responsibilities Manage the complete order lifecycle from order entry to final delivery Coordinate closely with internal teams (Production, Planning, Sales) to ensure timely and accurate order fulfillment Prepare, review, and follow up on export documentation in compliance with international trade regulations Work with freight forwarders, shipping lines, and customs authorities to ensure smooth shipment execution Manage invoicing, payment follow-up, and Letter of Credit (L/C) processes Maintain timely and professional communication with customers regarding order and shipment status Ensure data accuracy and process integrity within SAPMonitor logistics and order data to identify risks, inefficiencies, and improvement opportunities Support continuous improvement initiatives and contribute to high customer satisfaction
Qualifications & Skills
Bachelor’s degree in Engineering, Business Administration, Economics, MIS, or International Trade Minimum 3 years of experience in order management, logistics, or export operations Strong hands-on experience with SAP (SD/MM knowledge is a plus) Solid experience in export documentation, customs procedures, and working with freight forwarders and shipping lines Good knowledge of Letter of Credit (L/C) processes, invoicing, and payment management Advanced skills in Microsoft Excel and other MS Office applications Strong analytical skills with high attention to detail Excellent communication and customer service skills Ability to multitask, work under pressure, and meet deadlines Very good command of English (written and spoken) Prior experience in the home appliances industry is an advantage Knowledge of local export/import regulations and customs processes in Egypt is preferred