CARMA is a globally-trusted media intelligence leader with decades of experience helping PR and communications professionals monitor what matters, measure what’s meaningful, and demonstrate the value of their work.
We combine cutting-edge technology, including AI-enabled media monitoring across print, online, broadcast, and social channels in 100+ languages, with deep human expertise to deliver actionable insights that inform strategy and drive business-critical decisions.
With a diverse global team supporting thousands of organisations worldwide, CARMA empowers partners to turn complex media data into clarity and context, elevate the impact of earned media, and deepen understanding of stakeholder influence across markets.
Role Overview We are seeking a Media Monitoring Executive to join our team, responsible for systematically tracking, selecting, and categorizing client-related news and conversations across various social media platforms.
The role plays a critical part in ensuring accurate and timely content uploads to CARMA’s portal in line with each client’s specific requirements, maintaining consistency in classification standards, relevance, and reporting accuracy to support actionable insights and client deliverables.
Roles and Responsibilities • Monitor and track client news on different social media platforms based on client briefs and requirements.
• Develop and optimize search queries based on client requirements to ensure precise data collection.
• Categorize items (sentiment/topics analysis) according to client requirements, following the briefing document and the understanding of the client requirements.
• Deliver real-time alerts to clients following briefing documents.
• Create social media reports and coded data sheets, as per the client's requirements.
• Upload relevant media coverage to CARMA’s portal, ensuring timely and accurate reporting.
• Verify the accuracy and relevance of data before submission to maintain high-quality standards.
• Stay updated with new and existing monitoring tools to enhance tracking efficiency.
• Adhere to CARMA’s policies and procedures while contributing to the company’s mission and vision.
• Perform other job-related duties as assigned by the direct manager.
Bachelor's degree in Business Administration or any relevant field.
Up to one year of experience.
Strong knowledge of MS Office.
Excellent command of English and Arabic.
Research skills.