Jobs / IT Jobs / IT Support Officer
Full Time
Jazeera Paints -
Egypt , Sharqia
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Jazeera Paints
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Job Details

Experience 2 to 4 years
Salary Confidential
Employment Full Time
Gender Male
Education Bachelor's Degree","translations":{"name":{"ar":"درجة البكالوريوس","en":"Bachelor's Degree
Category Information Technology
Industry Arts and Crafts
  • Provide first and second-line support for hardware, software, and networking issues via phone, email, or in person. 
  • Monitor and maintain computer systems and networks; perform routine software updates, patches, and security checks to ensure system integrity. 
  • Manage user accounts, permissions, and access rights (AD/O365), including the full onboarding process for new hires with necessary hardware and software. 
  • Diagnose and resolve complex issues with desktops, laptops, printers, mobile devices, and other peripherals. Support the maintenance of server systems, cloud environments (Office 365, Azure), and ensuring stable network connectivity. 
  • Maintain accurate records of IT issues (Ticketing system), solutions, and a detailed inventory of IT assets and software licenses. 
  • Provide basic training and guidance to non-technical staff on using IT tools, best security practices, and applications. 
  • Adhere to all HSE policies.

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About Jazeera Paints
Egypt, Sharqia
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