Jobs / Hotel Jobs / Turkish customer service representative
On-site Full Time
Intelcia -
Egypt , Al Jizah
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Intelcia
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Job Details

Employment Full Time
Category Information Technology
Industry Consumer Services
About the Company:Intelcia is a global outsourcing company that has been supporting clients for 20 years by combining talents, technologies, and processes to offer tailor-made services and skills that meet international standards. With a presence in multiple regions worldwide and over 35,000 employees across 85 operational centers, Intelcia aims to be among the top 10 global outsourcing players by 2025.
About the Role:The Hotel Reservation Specialist's role is to identify Customer's needs and provide a solution as quickly as possible. Ensuring that the quantitative and qualitative objectives of the project are met while meeting the Customer's expectations.
Responsibilities:Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms
Qualifications:Excellent command of the Turkish language, with excellent verbal and written skills. Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work

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About Intelcia
Egypt, Al Jizah
Consumer Services
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