The Proposals and Contracts Manager is responsible as a collaborator, strategist, and stakeholder coordinator for the development of unique value propositions and innovative solutions in response to client requirements, following a structured bid process, with the aim of preparing winning bids.The role requires managing opportunities by taking ownership of the end-to-end bid process for RFPs, RFQs, RFIs, renewals, and change requests from qualification through to award. This includes managing the solution scoping and design, articulation of the value proposition, strategy development, third-party identification, and key commercial considerations based on customer budgets, as well as risk management.Responsibilities include identifying areas for improvement and adhering to all agreed bid procedures, governance, and processes. The role requires skill in identifying critical factors when making decisions, prioritizing tasks and goals appropriately, and effectively assessing risks and returns.This is a senior, experienced, and highly networked role that requires an ability to work under pressure and meet challenging deadlines. It will require:
Duties and Responsibilities:- Manage multiple bids with competing priorities through effective organization and timely delivery.
- Be responsible for the entire bid lifecycle and ensure the bid response is articulated with key messages, value propositions, and differentiators.
- Liaise with business functions and secure resources from a variety of stakeholders, including product, delivery, PMO, sales, finance, legal, and senior management.
- Engage with partners and/or vendors, contribute to the establishment of relevant non-disclosure and teaming agreements, and negotiate MSAs/contracts with support from Legal and Finance.
- Validate bids for technical, commercial, legal, and financial compliance; review/challenge bid responses.
- Carry out detailed costing and pricing to achieve profitable yet commercially competitive submissions.
- Ensure implementation of bid procedures, governance, and processes, including periodic bid reviews with all stakeholders informed of status and obtaining necessary sign-offs.
- Participate in bid clarifications, presentations, bid defence/negotiations, and contract reviews.
- Contribute proactively to the development and implementation of initiatives to improve quality, cost-effectiveness, system compliance, and the success of all bid and contract submissions.
- Contribute to the development, implementation, and continuous improvement of company processes, supporting tools, templates, and management of the bid library.
- Serve as a mentor/role model for best‑practice sharing and for developing expertise areas for strategic pursuits, bid management knowledge transfer, and training.
Qualifications- Fluent French speaker is a must.
- Bachelor’s or Master’s degree in IT or Business Management.
- 5+ years of experience leading multi-functional project teams in complex organizations (IT healthcare domain).
- 3+ years of tender or bid management experience.
- Participation in business development projects or commercial/customer engagements.
- Desirable: Association of Proposal Management Professionals (APMP) certification.
Criteria of Skills and ExperienceEssential:- Excellent knowledge of proposals, contracts, and budget processes.
- Experience in preparing and managing large and complex bids and contracts.
- In-depth commercial awareness, including experience with licensing, costing models, and commercial constructs.
- Knowledge of healthcare software applications – clinical, administrative, operational, financial.
- Strong analytical and problem‑solving skills across technical and commercial areas.
- Strong communication skills – written, verbal, and presentation.
- Ability to deliver tasks within demanding timescales.
- Excellent organizational, multi-tasking, and time‑management skills.
- Uncompromising attitude toward bid quality.
- Thoroughness, completeness, and accuracy, ensuring important details do not fall through.
- Excellent knowledge of software packages: MS Excel, MS SharePoint, MS CRM.
Desirable:- Knowledge of both public and private sector bidding and business development.
- Negotiation experience.
- Flexibility to adapt to changing organizational needs in times of change and growth.
- Awareness of industry‑recognized techniques such as Shipley.
Behaviours:- Self-motivated, enthusiastic, and proactive; a strong team player.
- Able to work effectively and calmly under pressure and to tight deadlines.
- Well organized; able to prioritize work and handle changes in direction or priorities as needed.
- Strategic thinker with effective communication and leadership capabilities.
- Strong interpersonal skills to develop relationships and influence without formal authority.
- Strong attention to detail.
- Ability to generate ideas and identify improvement opportunities.
- Able to embrace new challenges and remain positive and level‑headed under pressure.
- Commitment to continuous professional development and proactively supporting colleagues’ learning goals through mentoring.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.