Jobs / Customer Service Jobs / Customer Service Specialist (Banking)
On-site Full Time
Concentrix -
Egypt , Al Jizah
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Concentrix
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Job Details

Employment Full Time
Category Information Technology
Industry Information Technology and Services
About the Role:
We’re looking for a Customer Service Representative who is passionate about helping people and delivering exceptional experiences. You’ll be the first point of contact for our customers, handling inquiries, solving problems, and ensuring satisfaction at every interaction.
What You’ll Do:
Respond promptly to customer inquiries via phone, email, or chat Handle and resolve complaints in a professional manner Provide accurate information about products and services Maintain detailed and organized records of customer interactions Collaborate with other departments to ensure customer satisfaction Meet performance targets related to quality, speed, and efficiency
Requirements:
Excellent command of English (spoken and written) Strong communication and problem-solving skills6 months of proven experience in CS Ability to multitask and stay calm under pressure Basic computer literacy (MS Office, CRM systems) Bachelor degree
What We Offer:
Competitive salary Social and medical insurance Paid training and career development opportunities Friendly and supportive work environment24/7 transportation provided

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About Concentrix
Egypt, Al Jizah
Information Technology and Services

We’re a company like no other. We are fanatical about our staff and are constantly helping them grow and achieve their career goals. We are a gl...

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