Jobs / IT Jobs / Help Desk Specialist

Help Desk Specialist

Confidential - Egypt - Giza
Experience: 1 to 3 years
Salary: Confidential
Employment: Full Time
Gender: Male
Education: Bachelor's Degree","translations":{"name":{"ar":"درجة البكالوريوس","en":"Bachelor's Degree
  •  Bachelor’s degree in Information Technology, Computer Science, or a related field.
  •  1-3 years of experience in a help desk, IT support, or technical support role.
  •  Proven experience in supervising or leading a technical support team.
  •  Strong knowledge of help desk software, ticketing systems, and remote support tools.
  •  Excellent problem-solving and analytical skills.
  •  Outstanding communication and interpersonal abilities.
  •  Ability to work effectively in a fast-paced, office-based environment.
  •  Familiarity with ISO standards and ITIL best practices is a plus.
  •  Strong organizational and time management skills.
  •  Commitment to delivering high-quality customer service.
Apply on the Job Website
Post date: Today
Publisher: Wuzzuf .com
Post date: Today
Publisher: Wuzzuf .com