- Greet and welcome clients, visitors, and staff in a professional and friendly manner.
- Answer, screen, and direct incoming phone calls promptly and efficiently.
- Manage appointment scheduling, confirmations, and cancellations using the clinic’s booking system.
- Maintain a clean, organized, and inviting reception area at all times.
- Handle client check-in and check-out procedures, including processing payments and issuing receipts.
- Respond to general inquiries about services, availability, and facility information.
- Coordinate with administrative, medical, and allied health teams to ensure smooth daily operations.
- Receive, sort, and distribute mail and deliveries.
- Maintain accurate records and update client information as needed.
- Assist with basic administrative tasks such as filing, data entry, and inventory management.
- Managing the center’s social media platforms.
1-3 years of experience in a receptionist, front desk, or administrative support role.Excellent verbal and written communication skills.Strong organizational and multitasking abilities.Professional appearance and demeanor.Proficiency in Microsoft Office Suite and appointment scheduling software.Ability to handle sensitive information with discretion and confidentiality.Strong customer service orientation and interpersonal skills.Ability to work independently and as part of a team in a fast-paced environment.Attention to detail and accuracy in all tasks.Flexibility to work full-time, under a permanent contract, and on-site as required.