1. Community Operations & Management
Support the day-to-day management of the residential community, ensuring smooth operations and high service standards.
Coordinate with facility management, security, landscaping, and maintenance teams to ensure community upkeep.
Monitor community facilities (clubhouse, beach areas, pools, etc.) and report issues promptly.
Assist in implementing community rules, regulations, and policies to ensure harmony and compliance.
2. Resident Relations & Communication
Act as the main liaison between residents and the developer.
Handle residents’ inquiries, complaints, and service requests efficiently and professionally.
Maintain accurate resident databases and communication channels (email, WhatsApp groups, newsletters, etc.).
Support community onboarding for new homeowners, providing orientation and necessary information.
3. Events & Community Engagement
Plan and organize community events, activities, and social initiatives to promote engagement and a sense of belonging.
Collaborate with marketing and PR teams to promote events and strengthen the community brand.
Gather residents’ feedback and suggestions to enhance the community experience.
4. Administration & Reporting
Prepare monthly community reports covering operations, feedback, and event performance.
Maintain budgets for community activities and operational expenses.
Support the Community Manager in strategic planning and implementation of community programs