- Initiate outbound calls to prospective and existing customers to promote products and services.
- Listen actively to customer needs and tailor solutions to meet their requirements.
- Utilize strong soft skills to build rapport, trust, and long-term relationships with clients.
- Effectively communicate product features, benefits, and value propositions.
- Handle objections and resolve customer concerns with professionalism and empathy.
- Achieve and exceed individual and team sales targets within set timeframes.
- Maintain accurate records of customer interactions and sales activities in CRM systems.
- Collaborate with cross-functional teams to ensure seamless customer experience.
- Stay updated on product knowledge, industry trends, and best telesales practices.
- Participate in regular training sessions to enhance communication and sales techniques.
1-2 years of experience in telesales, telemarketing, or a similar customer-facing role.Exceptional verbal communication and active listening skills.Demonstrated ability to build rapport and trust with diverse customers.Strong problem-solving skills and a customer-centric mindset.Proficiency in using CRM software and remote communication tools.Self-motivated with a results-driven approach to achieving sales targets.Ability to work independently and efficiently in a remote environment.Adaptability to changing priorities and customer needs.Excellent time management and organizational skills.Willingness to participate in ongoing training and professional development.Willingness to work with commission base.