E-commerce company located in 6th of October.
Lead a team of customer service agents, manage daily operations, resolve complex customer issues, and use data insights to improve service quality and team performance.
Days off: Fridays
Working hours: from 9 to 6
Social & Medical Insurance
Experience: 5+ years in customer service, including 2+ years in a supervisory roleLanguages: Fluent in Arabic and English; a third language is a plusSkills: CRM systems, data analysis, team leadership, flexibility, and negotiation