- Making calls to potential customers to introduce products or services, explain their benefits, and generate leads.
- Handling calls from customers with inquiries about products, services, or orders.
- Identifying customer needs and tailoring solutions to meet those needs.
- Persuading customers to make purchases and closing sales deals.
- Developing and maintaining positive relationships with customers to encourage repeat business.
- Maintaining a thorough understanding of the products or services offered.
- Keeping accurate records of customer interactions and sales information.
- Achieving or exceeding assigned sales quotas and goals.
- Addressing customer concerns and objections effectively.
- Gathering and providing feedback to the internal team on customer needs and market trends.
Strong verbal communication and active listening skills. Ability to persuade, negotiate, and close sales deals. Providing excellent customer service and building rapport. Understanding the products or services being sold. Effectively managing time to maximize productivity. Ability to handle rejection and overcome obstacles. Maintaining accurate records and managing customer information. Addressing customer issues and finding solutions