Duties & Responsibilities :

• Operational Duties: 
• Business Development: 
  • Conduct market research to identify potential customers and market trends in the logistics industry.
  • Identify and evaluate new business opportunities and develop strategies to acquire new clients.
  • Collaborate with the sales team to generate leads, qualify prospects, and convert them into customers.
  • Develop and deliver compelling sales presentations and proposals to prospective clients.
  • Stay updated on industry developments, competitor activities, and emerging trends.
• Strategic Customer:
  • Identify potential strategic partners and evaluate partnership opportunities.
  • Develop and maintain relationships with partners to explore collaboration and business expansion.
  • Collaborate with partners to develop joint marketing initiatives and leverage each other's strengths.
  • Monitor and evaluate the performance of strategic partnerships, adjusting as necessary.
• Market Analysis and Competitive Intelligence:
  • Conduct market analysis to identify market trends, customer preferences, and competitive landscape.
  • Gather and analyze data on competitors' strategies, pricing, and offerings.
  • Provide insights and recommendations to management on market positioning, product/service enhancements, and competitive differentiation.
• Internal Liaison and Support:
  • Collaborating with internal teams such as operations, customer service, and finance to ensure smooth execution of logistic projects.
  • Communicating customer needs and feedback to relevant internal departments.
  • Assisting with the development and implementation of new logistics solutions or services.
• Administrative and Reporting:
  • Maintaining accurate records and documentation of business development activities.
  • Preparing reports on sales performance, market trends, and customer satisfaction.
  • Assisting with budgeting and forecasting for the BD team.
  • Managing data and information related to logistics services and customers.
• Financial Duties: 
• Sales and Revenue Growth:
  • Collaborate with the sales team to develop and execute sales strategies aligned with business objectives.
  • Assist in the preparation and negotiation of contracts and pricing agreements.
  • Track sales performance metrics and provide regular reports to management.
  • Identify areas for improvement in the sales process and propose innovative solutions.
• Customer Satisfaction Duties:   
• Client Relationship Management: 
  • Build and maintain strong relationships with key clients to understand their needs and provide excellent customer service.
  • Act as the primary point of contact for clients, addressing inquiries, concerns, and issues promptly.
  • Conduct regular business reviews with clients to identify opportunities for improvement and upselling.
  • Collaborate with internal teams to ensure client satisfaction and successful execution of logistics projects.