Company Description
A company specializing in ERP software development and advanced software solutions is looking for a technical support engineer to join its team.
Role Description
This is a full-time on-site role in Ţanţā for a Technical Support Manager-Team Leader . The role involves overseeing technical support operations, ensuring customer satisfaction, troubleshooting technical issues, and providing excellent customer service on a daily basis.
Qualifications
- Customer Satisfaction, Customer Support, and Customer Service skills
- Experience with SQL Server
- Experience with Crystal Report
- Technical Support and Troubleshooting abilities
- Experience in creating and implementing customer service strategies
- Strong problem-solving and communication skills
- Leadership and team management experience
- Proficiency in relevant technical tools and software
- Bachelor's degree in Information Technology or related field or
Bachelor's of Commerce