Position Purpose

Axios is seeking Patient Support Program Patient Care Lead to lead and manage our regional Patient Support Programs. These roles offer an opportunity to interact with patients, collaborate with healthcare professionals, and contribute to meaningful work in both office and field settings. 

Suitable candidates should have proven experience in managing patients and delivering affordability programs, adherence and compliance support, follow-ups, dose reminders, and/or other approaches to guide patients throughout their treatment journey.

By joining us, you’ll be part of a growing operational hub.

Position Duties:

• Utilize Axios’ Patient Management System (PMS) to manage program operations efficiently.
• Work with hospitals, pharmacies, and patients to ensure timely enrolment and access to treatment.
• Conduct visits to patients, doctors, pharmacies, and private sector stakeholders to facilitate seamless project workflows.
• Maintain and update patient records for accurate, real-time program tracking.
• Lead the preparation of detailed reports, including monthly updates on patient data and quarterly quality assurance summaries.
• Assist in onboarding new team members by providing program specific and operational training.
• Apply leadership skills to manage program operations, inspire team performance, and improve patient outcomes.
• Support office operations and take on additional responsibilities as needed.

Educational Requirements and Background:

• Fluency in English and Arabic is mandatory requirement for all applicants. 
• Education: A degree in a scientific or healthcare-related field.
• Experience: 1-2 years working within the Hospital/ Healthcare Industry is essential.