- Develop a vision for the weekly itinerary and present it to the supervisor for approval according to the set objectives.
- Communicate with customers to set daily visit dates according to the plan specified with the membership supervisor - itineraries.
- Attend all seminars and be present with mobile customer service vehicles to communicate with the largest number of customers to solve any existing problem and perform all the aforementioned tasks.
- Commitment to attend periodic visits to the target groups and beneficiaries with the EGIC official (customer service - sales).
- Conduct introductory visits to the institution's services for the target groups.
- Complete all data and documents required in the forms and financial receipts (membership subscriptions - solidarity - loans - recovery covenant - care).
- Bring all required papers and submit them to the relevant department.
- Receive subscription fees and monthly collections from the beneficiaries of the institution's services and deliver them to the financial department.
- Complete all signatures and data required for the declarations of deducting the premiums of the members of the Takaful Fund dealing with EGIC and deliver them to the relevant departments.
- Complete all signatures and data required for the Takaful Fund's resignations and deliver them to the relevant departments.
- Complete and bring all documents and papers necessary for disbursing the benefits of the Takaful Fund subscribers.
- Deliver and disburse the benefits and dues of the Takaful Fund in coordination with its direct manager and the EGIC official.
- Deliver the settlements related to disbursing the benefits and dues of the Takaful Fund to the relevant departments.
- Collect loan requests from subscribers and send them to the supervisor for approval by the Operations Department and ensure their compliance with the terms and rules.
- Complete and receive all documents required for the disbursement of the loan committee and deliver them to the direct manager.
- Communicate with loan beneficiaries before completing the disbursement process in coordination with the direct manager to confirm the terms and dates of disbursement.
- Participate in loan disbursement committees.
- List those who are late in paying the monthly installments and inform the direct manager of them monthly.
- Monthly collection of installments due from the beneficiaries of the loan.
- Receive and deliver the trust receipts to the beneficiaries of the loan after the full payment is completed.
- Receive the medical card from the operations department and deliver it to the subscribers.
- Communicate with the sick cases and inform them of the papers required to provide medical services.
- Assist the beneficiary in extracting the necessary papers to benefit from the services if necessary.
- Visiting the patients' cases to ensure their safety and receiving the client's medical papers, reviewing them and delivering them to the relevant department.
- Receiving the amount of medical expenses and making another visit to the technician to deliver his medical reimbursement
- Visiting the cases of the female breadwinner and total disability and completing the required papers to implement the female breadwinner and total disability benefits.
- Conducting and implementing case research for total disability, the female breadwinner and the humanitarian cases required from him.
- Documenting successful visits and all the benefits provided with pictures and sending them to the work group.
- Attending the weekly meeting for customer service and sales to present what has been achieved during the week in the region.
- Receiving resignation forms from the operations department and delivering them to the subscriber to complete the necessary signatures.
- Attending EGIC's annual parties and achieving the goals set for each party.
- The delegate is committed to delivering, receiving and informing the direct manager and the relevant departments of all papers, documents and information within the specified dates for each item.
Required academic qualifications: University degree.Number of years of experience: Without experience, experience is preferred.