- Ensure that customer vehicles are fixed right from the first time.
- Ensure that repairs are carried out within promised delivery time and estimated cost.
- Order and follow up parts orders with parts department.
- Inspect and test drives vehicle on which repairs are performed.
- Return those vehicles failing the quality control inspection to the technician who performed work.
- Assist the service advisors in identifying or diagnosing vehicle problems when needed.
- Proper utilization of service facilities e.g. equipment, SST. Manuals, diagnostic tool.
- Maintain high standard of workshop cleanliness, a high level of self-hygiene, and uniform appearance for himself and his group.
- Provide the servicing technician with an accurate description of the reasons for returning the vehicle to assist and guide him to solve the problem.
- Advise management regarding technician job performance, training needs, and other specific areas.
Educational Requirements: Mechanical or Mechatronic Engineering Required Industry Experience: 3 - 5 years of experienceTechnological Requirements: Microsoft office suiteLanguage Requirements: Very good command of English language