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Customer Service Representative

Egypt
  • Evaluate customer requirements and take appropriate measures to ensure optimum satisfaction.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Successful candidate should be able to handle all customers inquiries received timely and professionally.
  • Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
  • Troubleshoot and resolve product issues and concerns.

Skills

  • Minimum of 2 years of experience in a customer service role, preferably in the real estate industry.
  • Demonstrate communication and problem-solving skills.
  • Proficiency in diagnosing and resolving critical problems
  • Understanding of how CRM systems work


Apply on the Job Website
Post date: Today
Publisher: Bayt
Post date: Today
Publisher: Bayt