Major IT company agents of American corporation requires Software Support Engineer to fulfill the following job description :
- Attend training online or eBooks in English for a software package.
- Testing the software.
- Install and configure software at customer sites.
- Analyze software faults at customer sites
- Pass software bugs to the software developers.
- Recover user and configuration problems at customer sites.
- Helping the developers to document the software.
- Providing presentations, Demos, and manuals.
- Help in preparing technical proposals
- Performing presales activities.
Proven work experience as a Software Support Engineer Excellent knowledge of relational databases, SQL Experience with test-driven developmentAbility to document requirements and specificationsBSc degree in Computer Science, Engineering or relevant field