- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
2-5 Years Experience in customer services in Real Estate is MUSTExcellent in MS. OfficeHard worker and Work under stressV. Good Communication SkillsGood with numbersV.Good in Arabic / English writingPreferable: Experience in Real EstatePreferable : Applicants who live near to 6th of October City