Role Purpose
To plan and maintain a reliable and highly available IT Data network infrastructure for all IT services across Vodafone Data Center, VF Public Cloud, Call Center, MTX sites, Retail stores &office buildings.
Key Accountabilities & Decision Ownership
• Network Operations Management:
You are responsible for managing day-to-day network operations and ensuring the smooth functioning of the network infrastructure.
This includes monitoring network performance, availability, and reliability, and taking proactive measures to address any issues or incidents.
• Incident Management and Troubleshooting:
Accountable for identifying and resolving network issues and incidents promptly and efficiently.
• Network Performance Monitoring and Optimization:
Responsible for monitoring network performance, identifying areas for improvement, and implementing measures to optimize performance.
• Documentation and Reporting:
Responsible for maintaining accurate documentation of network configurations, procedures, and incidents, and preparing reports on network performance and operational metrics.
• Collaboration and Stakeholder Management:
Expected to collaborate with cross-functional teams, communicate effectively with stake
Core Competencies, Knowledge, and Experience
• 3-4 years of experience in in same field.
• Provide a highly professional 2nd level support.
• Participate in a 24x7 On-Call rotation.
Must have professional qualifications:
• Bachelor’s degree in computer science or computer engineering or related field Degree.
• Minimum has CCNP Knowledge
• Good understanding of different switching, routing, and wireless protocol.
• Solid Knowledge of IP network (LAN/WAN), Data Center Architecture, Applications Load Balancing, Software Defined Networking.
• F5 Load Balancer experience is a plus.
• Python programming experience is a plus.
• SDWAN and cloud platforms knowledge is a plus.
Personal skills:
• Flexibility, influencing and decisiveness.
• Working under pressure.
• Excellent interpersonal and communication skills.
• Excellent problem solving and analytical skills.
• Fluent in written and spoken English.