Restaurant GM

RAMW - Egypt - Egypt

RAMW Group , Nova for food investments is hiring talented Restaurants GM to join NORMA Egypt ( Fine- dining / Italian Cuisine ) Restaurant Ziad Branch with the following details .

Job Description

Coordinate daily Front of the House and Back of the House restaurant operations

Deliver superior service and maximize customer satisfaction

Respond efficiently and accurately to customer complaints

Regularly review product quality and research new vendors

Organize and supervise shifts

Appraise staff performance and provide feedback to improve productivity

Estimate future needs for goods, kitchen utensils and cleaning products

Ensure compliance with sanitation and safety regulations

Manage restaurant’s good image and suggest ways to improve it

Control operational costs and identify measures to cut waste

Create detailed reports on weekly, monthly and annual revenues and expenses

Promote the brand in the local community through word-of-mouth and restaurant events

Recommend ways to reach a broader audience (e.g. discounts and social media ads)

Train new and current employees on proper customer service practices

Implement policies and protocols that will maintain future restaurant operations

 

 


Job RequirementsMinimum 10 years of experience in restaurants field.Fine- Dining Experience is must.Proven customer service experience as a managerExtensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staffFamiliarity with restaurant management software, like OpenTable and Peach WorksStrong leadership, motivational and people skillsAcute financial management skillsBSc degree in Business Administration; hospitality management or culinary schooling is a plus.Fluent English.
Post date: 1 October 2024
Publisher: Wuzzuf .com
Post date: 1 October 2024
Publisher: Wuzzuf .com