Role Purpose:

        Managing team supporting decision making to customer care through structured analysis of financials and non-financial data. 
•    Planning and forecasting : Lead & prepare customer care annual budget and quarterly rolling forecast.
•    Month end closing  : monthly financials to Analyse and evaluate the actual figures vs the forecast to identify impact and  driving the business.
•    Lead and analyse monthly and quarterly financial monitoring for company’s bad debt cost.
•    Monthly performance and consolidated analysis for total customer care Opex & CAPEX to be shared with Finance, customer and EXCO team.
•    Managing the Development and implementation set of procedures that insure proper control in the company spending.
•    Preparation of financial models to support company to utilize its investment in the most efficient & profitable way.
•    Lead & control CVM Activities fees and revenue with other operators.

Job responsibilities:

•    Budgeting
•    Performance Analysis
•    Business case
•    Product profitability
 

Skills Required:

Core competencies, knowledge and experience:
•    Excellent communication skills.
•    Strong commercial acumen.
•    Strong financial background.
•    People management experience
Must have technical / professional qualifications: 
•    Strong understanding of the business and telecommunication market.
•    Strong analytical skills.
•    Strong knowledge of accounting practices and procedures.
•    University Degree in Accounting / Economics.
•    Strong computer skills (Microsoft applications).