- Provide quality, efficient and non-judgmental telephone customer service to patients.
- Maintains the agreed on average handling time as defined by Contact center Management guidelines to ensure ease of accessibility and maintain the agreed on SL.
- Updates the existing database with changes and the status of each patient whenever required and complete call logs and reports so that we have a valid reference and database for our customers to ensure proper planning & to guarantee taking the right decisions.
Bachelor's degree in pharmacy.0 to 5 years experience.Good in English & Arabic (Written,Spoken)Very good computer skills.Full-time job.