Role Description
This is a full-time on-site role for a Retail Sales Representative at KOAY Silver Store located in El Sheikh Zaid - Giza.
The Retail Sales Associate will be responsible for interpersonal interactions with customers, showcasing product knowledge, effective communication, and delivering exceptional customer service on a daily basis.
- Greet and direct customers
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services
- Cross-sell products
- Ensure racks are fully stocked
- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products/services
PresentableFriendly and confident manner with a pleasant personalityInterpersonal Skills, Communication, and Customer Service skillsExperience as a Retail Sales Representative, Sales Associate or similar roleKnowledge of inventory stocking proceduresFlexibility to work various shiftsExperience in Jewelry is preferable