Key Responsibilities:

• Travel Management: Plan, book, and manage all aspects of corporate travel, including flights, accommodations, car rentals, and ground transportation for clients.
• Policy Compliance: Understand and adhere to client travel policies, ensuring all bookings comply with established guidelines.
• Consulting: Provide professional travel advice, optimizing itineraries based on cost, time efficiency, and client preferences.
• Vendor Relations: Maintain strong relationships with travel vendors (airlines, hotels, car rental agencies) to negotiate the best deals and ensure seamless service delivery.
• Issue Resolution: Handle changes, cancellations, and emergency travel needs with prompt and efficient resolutions to ensure client satisfaction.
• Standardized Procedures: Implement clear, standardized booking processes to reduce errors and enhance consistency, improving client satisfaction.
• Industry Awareness: Stay updated on industry trends, travel regulations, new technologies, and safety protocols to provide informed advice.

Operational Management:

• Efficiently manage the entire booking process for flights, hotels, car rentals, and ground transportation.
• Provide regular reports on travel costs, savings, and key performance metrics to senior management, identifying areas for cost reduction and process improvement.