Job Purpose

Lead team to develop and implement mobile/desktop dashboards and provide end user’s self-services (Power User) to accelerate business analysis/reporting & decision making process.

Report To Position Name

o Assess dashboards/self-services requirements to communicate do-ability and delivery date. o Lead Data Visualization team to develop dashboards to satisfy business requirements. o Lead self-service team to develop the user’s self-service capabilities (Power User semantic layer). o Lead/Manage PDs (BI Projects) queue. o Provide self-service training for end users. o Coach, mentor and educate the team members to assure that they are technically qualified to do their job in the best and easiest way. o Support other teams’ projects when required to achieve the overall department objectives. o Handover dashboards/self-services to DWH Application Support to be able to support production issues. o Provide second line of support for the production issues. o Investigate issues reason/impact and recommend corrective/preventive actions. o Coordinate with the team for issues resolution and required recovery. o Supporting business users in exploring the data and discovering patterns, meaningful relationships, anomalies and trends. o Build and maintain online analytical processing (OLAP) models. o Provide business consultancy in handling business questions & issues. o Attend meetings with other company functions necessary to perform duties and aid business and organizational development o Attend training and to develop relevant knowledge and skills necessary for the effective performance of the role. o Provide status reporting for team issues and achievements to IT management on regular basis.