- Analyze and document existing business processes, including workflows, procedures, and handoffs.
- Identify areas for improvement, bottlenecks, and opportunities for automation when viable.
- Gather and analyze data to identify trends and measure process performance.
- Develop and implement process improvement initiatives, including the creation of flowcharts and process maps.
- Collaborate with stakeholders across departments to gather requirements and ensure alignment with proposed changes.
- Develop and deliver training materials to support the implementation of new processes.
- Monitor and measure the effectiveness of process improvements and recommend further optimizations.
- Maintain process documentation and keep it up-to-date with any changes.
- Perform risk assessments
- Assess processes, take measurements and interpret data
- Design, run, test and upgrade systems and processes
- Perform process simulations
- Assist in the development, implementation, and testing of internal controls.
- Perform ongoing monitoring of internal controls to ensure their effectiveness.
- Participate in internal audits
Bachelor's degree in Business Administration, Accounting, Finance, or a related field (preferred).Excellent Command of both English and ArabicMinimum 2 years of experience in process analysis or a related field.Experience with internal controls, risk management, and compliance is a plus.Strong analytical and problem-solving skills.Excellent communication and interpersonal skills, with the ability to collaborate effectively with all levels of the organization.Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).Experience with process mapping tools (e.g., Visio) a plus.Experience with data analysis tools (e.g., Excel) a plus.