Customer Support Specialist

Egypt - Egypt

 Hiring Immediately for Customer Service Representatives – English Account

  • Respond to customer queries in a timely and accurate way, via phone, email or chat
  • Identify customer needs and help customers use specific features
  • Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
  • Update our internal databases with information about technical issues and useful discussions with customers

 

Job Details:

  • 5 working days, 2 days off
  • Rotational shifts
  • Job locations: 6th of October and Maadi
  • Transportation provided
  • Salary up to 15k EGP
  • Medical and social insurance included
  • Paid training provided

Work experience as a Customer Service Trainer or similar roleExperience in sales or customer service positions is a plusKnowledge of Learning Management Software (LMS)Familiarity with interactive learning activitiesExcellent communication and presentation skillsBSc degree in Education, Human Resources or relevant fieldAdditional certification in training is a plusRequirements:Fluent English speakers (B2-C1 level)University graduates onlyMaximum age: 45 years
Post date: 2 September 2024
Publisher: Wuzzuf .com
Post date: 2 September 2024
Publisher: Wuzzuf .com