Job Role Summary:
As a Sales Executive - Automotive Retail, you will be responsible for handling customer interactions, achieving sales targets, and ensuring a high level of customer satisfaction. You will guide customers through the vehicle purchase process, including finance and insurance options, and maintain strong relationships with existing and potential clients. You will also support showroom development, participate in exhibitions, and ensure all sales transactions are accurately documented.
Job Responsibilities:
- Customer Interaction: Understand customer needs and provide expert advice on vehicle finance, insurance, and credit options.
- Sales Achievement: Meet and exceed monthly sales targets, manage the sales process, and maintain an updated customer database.
- Transaction Quality: Ensure clear communication with customers and verify their creditworthiness before processing transactions.
- Customer Satisfaction: Address and resolve customer complaints to maintain high levels of satisfaction.
- Reporting: Track sales performance, achieve targets, and maintain accurate records of customer interactions and transactions.
Qualifications:Industry/Domain: Automotive - Retail Sales.Experience: 1-3 years in customer service and sales, preferably within the automotive industry.Education: Bachelor’s Degree from a recognized university or an equivalent qualification.Requirements:Skills:Strong communication skills.Effective problem-solving abilities.Experience in complaint handling.Proficient in negotiation techniques.