Call Center Job Opportunities- Fluent English Speaker
Location: Sharm El-Sheikh, Egypt
We are a multinational company working in the field of Online Gaming.
Now we are hiring below positions:
- Call Center Agents
- Senior Call center Agents
- Call Center supervisors
- Senior Call Center supervisors.
With fluent English to join our team in the city of Sharm El-Sheikh. You will be responsible to provide online technical support , customer service and problem solving for our clients . A Paid training will be provided .
Sharm El-sheikh residents are welcome to apply.
Key Responsibilities:
- Provide exceptional customer service to our international client base through phone, email, and chat.
- Handle inquiries, resolve issues, and provide information related to our online gaming platforms.
- Ensure a positive customer experience by maintaining a friendly and professional attitude.
- Collaborate with team members and supervisors to meet performance goals.
Qualifications:English fluency (both spoken and written) is a must.Previous experience in a call center or customer service role is needed from 2- 7 years based on role.Fresh graduates, university students and gap years are also welcomed to apply.Excellent communication and problem-solving skills.Ability to work in a fast-paced environment and handle multiple tasks.Passion for delivering top-notch customer service.What we offer Very attractive salary packages with performance-based bonuses + Allowances.Accommodation will be provided.7 hours shift including 1 hour break on rotation basis.6 working days and one day off on rotation basis.Option to work 7 days/week and take cumulative days off and transportation allowance to travel back and forth to home city on monthly basis.Travel allowance will be provided.Opportunity for training and development.Promotions opportunities.Social and medical insurance will be provided.