- Communicate with customers to know their requirements and needs, and respond to all their inquiries in a logical, convincing and decent manner.
- Coordinate and communicate with the departments responsible for the business to obtain the data of the units in detail as well as the appropriate time for their delivery.
- Oversee how the sales team communicates with and guide customers appropriately.
- Follow up on customer feedback about the company and pay attention to its smallest details, and then share it with the concerned departments to make appropriate decisions for improvement and development.
- Study the real estate market and competing companies, analyze customer trends, create detailed reports and communicate to identify sales and marketing goals more effectively and efficiently.
- Coordination with the marketing team regarding the preparation of advertising campaigns, quotations and marketing content of the available projects in a way that meets the requirements of existing customers and attracts and targets new customers.
- Manage customer documents such as contracts, papers and agreements for real estate sales.
- And about social media specialist job :
- Follow up the marketing company, receive and review the designs, amend them, and take the approval to publish them from the Board of Directors.
- Managing, following up and developing the company's pages on social networks.
- Specialist in content writing and creating advertising texts for promotional campaigns.
- Sharing and publishing the content in all forms Videos - Photos - Publications, the content must be attractive to the target customers according to the nature of the project.
- Preparing a monthly marketing plan that is delivered on the twenty-fifth day of each month to the Board of Directors to review and rely on it, taking into account that the marketing plans are specific to a certain period and aim to achieve a certain goal.
- Responsible for maintaining a high response rate for all customer inquiries through the company's pages and the speed of responding to customers and interacting to comments.
- Working to increase the number of followers such as suggesting new ways to attract potential customers
- Responsible for all e-marketing campaigns, surveys and any other marketing activities.
- Follow-up of funded advertisements and full-time in the case of funded advertising campaigns.
- To follow up any updates on all social media platforms and inform the administration periodically.
- Mastering search engine optimization and understanding of key performance indicators.
- Assistance in competing market studies
- Measuring and estimating the success of advertising campaigns. In the event that no announcement of its goal is achieved, the Board of Directors shall be consulted to take a decision to stop or continue it, and a new advertisement is published alternative to it.
- Analyzing the data and submitting the report of funded advertisements periodically.
- Follow-up, communication and cooperation with sales and taking their opinions about the return from advertising campaigns.
- Follow up the competition pages, evaluate the real estate market monthly, and submit a report on the names of companies, observations on their advertising campaigns and any new ideas spread in the real estate market.
Experience in real estate is preferred.Proficiency in using CRM software.Ability to use MS Office software.Good understanding of sales performance metrics in the real estate market.Ability to analyze customers’ real estate needs and requirements.Possess organizational skills to effectively manage time and arrange the distribution of tasks to the team in a consistent and equal manner.Ability to collaborate collectively and engage with the team to reach common goals and guide, guide, and motivate the team.Good communication skills both with customers and with the team and the ability to listen and pay attention to the smallest details such as unit designs and space, customer inquiries and potential audiences, as well as team opinions and suggestions on how to increase sales.Ability to negotiate with customers in logical and convincing ways.Be flexible, patient and quick and intuitive, especially in the face of continuous changes in the real estate market, and the ability to innovate smart solutions and make appropriate decisions in a time of need.Introducing new ideas that support sales and increase revenue and profitability ratios.