Documentation and Compliance:
- Prepare and process shipping documentation including bills of lading, certificates of origin, and export/import permits.
- Ensure all shipments comply with international trade regulations and company policies.
- Maintain accurate records of shipments and related documentation.
Coordination and Communication:
- Coordinate with carriers, shipping lines, customs brokers, and other stakeholders to arrange and track shipments.
- Communicate with clients to provide updates on shipment status and address any inquiries or issues.
- Collaborate with internal teams to ensure timely and efficient handling of shipments.
Operations Support:
- Assist in the planning and execution of logistics operations for both import and export shipments.
- Monitor shipment schedules and resolve any delays or discrepancies.
- Support senior operations staff in problem-solving and decision-making processes.
Customs and Tariffs:
- Assist in the preparation of customs clearance documents and ensure compliance with tariff regulations.
- Stay updated on changes in customs regulations and communicate relevant information to the team.
Data Management and Reporting:
- Enter and maintain accurate data in the company's logistics management system.
- Generate reports and provide analysis on shipment activities and performance metrics.
- Assist in the preparation of monthly and quarterly operational reports.
Education:Bachelor’s degree in Logistics, Supply Chain Management, International Business, or a related field is an advantage.Experience:Previous experience in freight forwarding, logistics, or a related field is required.Understanding of international shipping procedures and documentation is preferred.Skills:Excellent organizational and multitasking abilities.Strong attention to detail and accuracy.Effective communication and interpersonal skills.Proficiency in Microsoft Office Suite (Word, Excel, Outlook).Ability to work independently and as part of a team.Personal AttributesCustomer-focused with a proactive approach to problem-solving.Adaptable and able to work in a fast-paced environment.Strong analytical and critical thinking skills.Eagerness to learn and develop within the logistics industry.