The Role:
The role of a Customer Service Officer is primarily focused on providing high quality customer assistance. The officer will respond to various inquiries through sourcing, scheduling, deploying and debriefing.
- You will also assist Area Managers with the daily operations of the division and bring about new initiatives while acting as an ambassador for the department and the company; role modelling excellent customer care at all times.
Skills
Qualifications & Requirements:
You will have/be:
- Excellent customer care skills with a passion for delighting customers.
- Good communication skills in English are a must (Arabic is a plus).
- Innovative, with the ability to produce new ideas which drive success.
- Excellent data mining abilities and attention to detail.
- Computer skills with proficiency in PowerPoint and Excel.