Team Leader - Asyut

lxbfYeaa - Egypt - Assiut

  • Maintain full understanding across all AXA products and services, markettrends,opportunities andcompetitive
  • Ensureagents adherencetothesetKPIsand
  • Guarantee that each agent pursues all their assigned leadsandreferralsthroughefficienttime
  • Receive feedback from agents for all customer facing  appointments
  • Set objectives for each agent while providing year-round
  • Resolveescalatedcustomer
  • Analyze sales statistics and generate reports to the line manager that can beusedfor
  • Record, store and retrieve both hard and soft customer information, makesuggestions for improving products, services, sales policy and strategy, complywithall relevantlegislation and codesof
  • Researchcustomerfilestoidentifypotentialcrosssales
  • Perform regular meetings and follow up with the assigned team of agents.
  • Contribute to the customer service satisfaction with the sales process, addvalueandensurethatcustomer’s expectations arealways
  • Communicate with Operations team on pending business; follow up onissuancerequirementsand issuesthatare
  • Maintain a health portfolio by achieving the expected persistency andrenewalrates set.
  • Organizeandcoordinateagents’ schedules.
  • Research potential leads from business directories, web searches, or digital
  • Recruit,hire,andtrainnew
  • Receiveand reportonallsales leads.
  • Ensure adherence to legal and company policies and procedures andundertakedisciplinaryactionsif
  • Trackweekly,monthly,andquarterlyperformanceandsales
  • Assistagents andteamtomeetandexceed goals through providing them with guidance, field support, motivation, coaching, trainings and sales technicalities.
  • Ensurehighqualitystandardsforthebookof
  • Ensure renewals are being met in time and that their reports are being deliveredtothe
  • Maintain a strong product knowledge in order to be equipped by the full basketof insurance plansthatservethe customers’
  • Maintain sales volume by tracking changing trends, economic indicators and
  • Perform all other duties as assigned by

Post date: 26 July 2024
Publisher: AXA Egypt jobs
Post date: 26 July 2024
Publisher: AXA Egypt jobs