Company Description

Kato Dool Wellness Resort is an eco-friendly wellness sanctuary located in Aswān. The resort is inspired by Nubian charm and embraces the beauty of the surrounding nature of the river Nile and the protectorate of Salouga and Ghazal. The resort aims to reduce carbon emissions by relying on solar power, natural ventilation, and rustic materials. It features handcrafted artworks by Egyptian artists and cultivates fruits and therapeutic plants throughout the property. The resort offers thirty-two well-appointed rooms with curated handmade adornments and a Nile view, along with a range of wellness experiences and organic cuisine.

Role Description

This is a full-time on-site role for a Hotel Receptionist at Kato Dool Wellness Resort in Aswān. The Hotel Receptionist will be responsible for various day-to-day tasks, including handling receptionist duties, managing reservations, maintaining phone etiquette, and ensuring effective communication with guests. The role requires strong interpersonal skills and the ability to provide excellent customer service.

Qualifications

Strong interpersonal skills
Experience in receptionist duties
Knowledge of reservations systems
Excellent phone etiquette
Effective communication skills
Ability to multitask and prioritize
Attention to detail
Previous experience in hospitality industry is a plus
Fluency in multiple languages is a plus