Responsibilities: -
- Processing customer orders in accordance with established procedures and guidelines
- Handling customer enquiries
- Maintaining accurate records
- Ensuring orders are shipped in time
- Resolving any customer issues
- Communicate with warehouse staff to ensure timely order fulfillment and shipping
- Enter and maintain customer and order information in company databases and systems
- Assist with invoice creation and processing
- Respond to customer inquiries regarding order status and shipment tracking information
Skills/Attributes required: ● Good verbal and written English communication skills ● Strong understanding of Finance systems, principles and processes ● Accurate and timely data entry skills ● Experience in working with customers to resolve order issues ● Experienced with MS Office including Word, Excel, and Outlook Qualifications/Experience required: ● Bachelor's degree preferably Business Administration ● 2-3 years of experience in order processing.