- Serve as the first point of contact for employees seeking technical assistance over the phone or email.
- Installing and upgrading hardware and software systems.
- Perform troubleshooting through diagnostic techniques.
- Running software diagnostic tools and physically inspecting hardware systems.
- Provide quick and effective assistance with information technology systems.
- certified CCNA or MCSA preferably.
Bachelor’s degree in computer science, computer engineering.2 -5 years of experience.Very good communication skill, problem-solving skills.Very good command in English.Giza or October resides.