Company Description Raya CX is a next-generation business process outsourcing (BPO) and customer experience management provider serving clients across diverse industries. Since 2001, the company has been a preferred partner for customer service, technical support, and global services for Fortune 1000 organizations across North America, Europe, the Middle East, and Africa. Raya CX operates from competitive, highly skilled labor markets, enabling scalable, multilingual support. Its services are powered by advanced technology, robust strategies, and a strong focus on continuous improvement and innovation. Team members join a dynamic environment that values professional growth, operational excellence, and client success.
Role Description The French Speaker Procurement Specialist is a full-time, on-site role based in Cairo, Egypt. This role is responsible for handling end-to-end procurement activities, including sourcing suppliers, requesting and evaluating quotations, negotiating prices and terms, and preparing purchase orders in accordance with company policies. The specialist will manage vendor relationships, monitor supplier performance, and ensure timely delivery of goods and services to support operational and project needs. Daily tasks include tracking orders, maintaining accurate procurement records, coordinating with internal stakeholders, and resolving any issues related to quality, delivery, or invoicing. The role also involves using procurement and ERP systems, preparing regular reports, and contributing to cost optimization and process improvement initiatives, while communicating effectively in French and English with regional and international partners.
Qualifications

• Strong procurement and sourcing skills, including supplier evaluation, negotiation, and contract management.
• Experience with purchasing processes, purchase order creation, and vendor relationship management.
• Proficiency in French and English, with clear written and verbal communication for internal and external stakeholders.
• Ability to analyze pricing, compare quotations, and support cost-saving and efficiency initiatives.
• Comfort with ERP or procurement systems, and solid skills in MS Office (especially Excel and Outlook).
• Attention to detail, strong organizational skills, and the ability to manage multiple requests and deadlines.
• Collaborative mindset, with the ability to work effectively with cross-functional teams in a fast-paced environment.
• Previous experience in procurement, supply chain, or a related field, preferably within BPO or service industries.
• Bachelor’s degree in Business, Supply Chain, Finance, or a related discipline, or equivalent practical experience.
• Willingness to learn, adapt to evolving processes, and contribute to continuous improvement and quality standards.