Company Description ElTarek Automotive and Trading Co. was founded over 40 years ago in Alexandria, Egypt, initially serving as an authorized distributor for Mercedes-Benz passenger cars. Over time, the company has expanded beyond traditional car sales to offer a comprehensive customer experience that includes insurance, financing, and trade-in services. Today, ELTarek Automotive connects with hundreds of customers daily through its branches across Egypt. The company distributes more than 18 automotive brands and holds approximately 16% of the Egyptian market share, reflecting its strong presence and ongoing growth in the automotive sector.
Role Description The junior Operational Specialist – Ex Automotive is a full-time, on-site role based in Giza. This role supports daily operational activities across the showroom and service areas, including coordinating vehicle deliveries, monitoring inventory movements, and ensuring accurate documentation for sales, trade-in, and after-sales processes. The specialist assists in organizing schedules, following up on insurance and financing workflows, and liaising with internal teams to maintain smooth operations. The role also involves updating internal systems, preparing basic operational reports, and supporting continuous improvement in customer-facing processes. The specialist is expected to collaborate closely with senior team members, follow established procedures, and uphold ELTarek Automotive standards for efficiency and service quality.
Qualifications

• Operational and administrative skills: ability to handle documentation, data entry, record-keeping, and basic reporting with attention to detail.
• Coordination and organizational skills: capability to manage schedules, track vehicle movements, and support cross-functional workflows.
• Customer-oriented skills: strong service mindset, clear communication, and professional interaction with internal and external stakeholders.
• Analytical and problem-solving skills: capacity to identify operational issues, follow procedures, and escalate or resolve problems in a timely manner.
• Technical and digital skills: proficiency in MS Office (Excel, Word, Outlook) and familiarity with ERP or dealership management systems is an advantage.
• Automotive sector awareness: interest or previous exposure to automotive operations, vehicle sales, or after-sales services is beneficial.
• Education: bachelor’s degree or equivalent in Business, Operations Management, Logistics, or a related field is preferred.
• Work style: ability to work on-site in Giza, collaborate within a team, follow guidelines, and adapt to a fast-paced environment.