• Administer the employee’s Medical Insurance. 

• Liaise with the external healthcare providers to ensure timely and effective treatment plans and to facilitate the communication between the employees and the medical providers. 

• Manage employee medical leave cases, including long-term disability, maternity leave, and workers’ compensation claims.

• Administrate medical insurance benefit, including answering queries, documentation and filing of related paperwork, and communicating with employees regarding outcomes or other questions they may have in medical insurance. 

• Responsible for the addition of new members and deletion of leaving employees from medical service in a timely manner and on regular basics with high accuracy. 

• Train & support employees on how to refund out of Network claims and settle similar claims, Overlook the settlements for medical refund invoices and follow up on cash delivery to staff.

• Maintain accurate records of medical data and chronic medications. 

• Prepare regular reports regarding consumption, chronic, abuse cases (if any), etc…

•  Flexible enough to take phone calls and receive employee's inquiries and support them in case of emergency at any time. 

Requirements

• Batchelor's degree in business administration or any related field.

• Previous experience in handling Medical Insurance in an industrial environment (a must).

• Excellent communication and interpersonal skills.

• Strong organizational skills and the ability to manage multiple responsibilities simultaneously.

• Male candidates are preferred.

• Flexibility & problem-solving skills.

• Good communication and follow-up skills.

• Proficiency in Microsoft Office tools; especially Excel.