• Collaborate with management team to craft the company’s vision and mission.

• Organize workflow and ensure that employees in the workshop understand their duties and delegated tasks.

• Monitor productivity and provide constructive feedback and coaching.

• Follow up on the workshop to ensure that repairs are carried out within promised delivery time & estimated cost.

• Receive complaints and resolve problems.

• Follow up on inspections & test drives vehicle on which repairs are performed.

• Supervise the processes to ensure maximum efficiency in the workshop.

• Returns those vehicles failing the quality control inspection to the technician who performed work.

• Provides the technicians with an accurate description of the reasons for returning the vehicle to them & assist/ guide them to solve the problem.

• Proper utilization of service facilities e.g. equipment, SST. Manuals, .etc.

• Ensures that proper maintenance is carried out on equipment, assigned to the staff.

Requirements

• BSc. of Automotive Engineering or relevant field

• Proven experience as a workshop engineer in same field

• Very good in English language

• Working knowledge of MS Office.

• Aptitude in communication and interpersonal skills internally and externally

• Well-organized with excellent leadership qualities