Company Description Enterprise Rent-A-Car Egypt provides flexible, reliable vehicle rental solutions serving customers across Egypt. As part of the Enterprise global network operating in more than 90 countries, the Egypt branch benefits from established industry expertise and international standards. The company focuses on delivering consistent service quality, convenient locations, and a wide range of rental options. Team members join a recognized brand with opportunities to learn, grow, and contribute to a customer-centric environment. Role Description The Rental Sales Agent is a full-time, on-site role based in Cairo, Egypt. This role involves greeting customers, identifying their rental needs, and recommending suitable vehicle options and protection products. The Rental Sales Agent prepares rental agreements, explains terms and conditions, manages check-in and check-out processes, and ensures accurate documentation. Day-to-day tasks include handling customer inquiries, resolving issues, processing payments, and coordinating with the fleet team to ensure vehicles are ready and available. The role also requires actively promoting additional services, meeting sales targets, and maintaining a clean, professional rental station environment. Qualifications Candidates should possess strong Customer Service and Customer Satisfaction skills, with a focus on creating positive, efficient rental experiences. Candidates should possess effective Communication skills, including clear verbal and written interaction with customers and colleagues. Candidates should possess Sales skills, with the ability to identify customer needs and offer appropriate products and services. Candidates should possess Car Rental knowledge or experience, including familiarity with rental processes, documentation, and vehicle categories. Additional beneficial qualifications include proficiency in English and Arabic, basic computer skills, attention to detail, and the ability to work shifts, weekends, and holidays as needed. Previous experience in customer-facing roles, especially in retail, hospitality, or transportation, is an advantage. A valid driver’s license and a high school diploma or higher education in business or a related field are preferred.