Job Responsibilities:
Follow up with the Real Estate Sales Department on newly closed sales transactions after the down payment has been received and the reservation form has been signed by the customer. Communicate with newly reserved customers to schedule appointments, collect all required checks and documentation, and ensure the sales contract is completed and signed within the agreed timeframe from the reservation date. Select the appropriate contract template and prepare customer sales contracts, ensuring all required information is accurately included, such as customer details, unit information, payment schedule, delivery date, and other relevant data. Coordinate with the Finance Department to verify the collection of down payment check(s) before proceeding with the contract approval process. Collect all contract-related documents from the Sales and Finance Departments, review them for accuracy and completeness, and submit them to the manager for approval. Submit contracts and all supporting documents to the manager and follow up until the contracts are finalized and signed. Receive contracts returned for amendments and coordinate with customers to complete the required revisions. Contact customers to obtain a copy of the approved and signed contract. Manage all procedures related to unit transfer requests. Prepare reservation cancellation requests for non-contracted sales, submit them to the direct manager, and coordinate with the Finance Department until the process is completed. Update contract information and status in the CRM system. Provide the Sales Support Office with updated financial sales data and contract delivery status. Notify Sales Managers of customers' grace period expiration dates. Review the accuracy of contract wording, unit details, customer information, and financial data for all new sales contracts.
Job Requirements:Education & Experience:Bachelor's degree or an equivalent relevant qualification.0–2 years of relevant experience.
Knowledge & Skills:Good understanding of applicable laws, company policies, and internal procedures. Proficiency in Microsoft Office and general computer applications. Strong attention to detail with a high level of accuracy and commitment to quality. Excellent communication and interpersonal skills.