About the job:
Company Description Atheel CX, part of Atheel Holding established in 2016, is a diversified customer experience and business solutions provider serving clients across multiple industries. With 5 strategic delivery sites in Egypt and corporate operations spanning the UAE, KSA, and Egypt, the company manages high transaction volumes while maintaining strong service continuity. Atheel CX supports more than 150 clients in 25 industries, handling over 5 million monthly transactions with a 5,000-seat capacity and a workforce of 20,000 employees. Its multilingual capabilities cover 15+ languages, including Arabic, English, French, German, Spanish, and others, enabling it to support global partners. The company operates under robust quality, security, and operational certifications such as ISO 9001, ISO 27001, ISO 18295, and PCI DSS, reinforcing its commitment to trusted, scalable excellence. Role Description The Lead Opener (real-estate) is a full-time, on-site role based in Qesm El Maadi. The individual in this role will contact and qualify potential real-estate leads via phone, messaging, and digital channels, capturing accurate information and assessing interest and readiness to move forward. Day-to-day responsibilities include maintaining and updating lead databases, scheduling appointments or follow-ups for sales agents, and ensuring smooth handover of qualified leads to the sales team. The Lead Opener will follow scripts and guidelines, handle initial inquiries, provide basic information about real-estate offerings, and document all interactions in the CRM system. The role also involves meeting daily and weekly targets, collaborating with supervisors to improve lead generation strategies, and providing feedback on lead quality and market responses.
Qualifications Candidates should possess strong communication and interpersonal skills, including clear spoken and written English and Arabic, active listening, and a professional phone manner. Candidates should possess customer service and relationship-building skills, with the ability to handle objections, answer initial inquiries, and create a positive first impression for potential clients. Candidates should possess sales and lead qualification skills, including basic understanding of real-estate sales cycles, prospecting, and assessing lead interest and suitability. Candidates should possess organizational and data management skills, such as accurate data entry, CRM usage, record-keeping, and time management to handle high call volumes. Candidates should possess problem-solving and adaptability skills, with the ability to work under targets, respond to changing priorities, and follow structured scripts while using sound judgment. Prior experience in real-estate, call centers, telesales, or customer support is highly beneficial. High school diploma or equivalent required; a college degree in Business, Marketing, or a related field is an advantage.
If you’re interested, send your CV to: 01115983632
Requirements added by the job poster:• Bachelor's Degree• 1+ years of experience in Sales• 1+ years of Real Estate experience