Company Description Talent Solutions is a workforce optimization and HR consulting firm that supports organizations in achieving their business objectives through customized solutions for different types of businesses. The company focuses on ensuring that each client’s workforce is equipped to drive success and sustainable growth. Talent Solutions provides a range of services, including business consultation, workforce management solutions, hiring services, payroll services, performance management, training, and medical insurance support. The team is committed to helping businesses create positive, productive work environments through practical, high-quality HR consultation.
Role Description The Veterinary Clinic Receptionist is a full-time, on-site role based in New Cairo. The receptionist is responsible for greeting clients and their animals, managing check-in and check-out processes, and ensuring a welcoming, organized front-desk environment. Daily tasks include answering phone calls, responding to inquiries, scheduling and confirming appointments, updating client records, and coordinating with veterinary staff regarding patient flow and room availability. The role also involves handling payments, processing invoices, managing basic administrative paperwork, and maintaining confidentiality of client and medical information. The receptionist will collaborate closely with veterinarians, technicians, and management to support efficient clinic operations and a positive client experience.
Qualifications
Candidates should possess strong receptionist and front-desk skills, including Receptionist Duties and experience in a Medical Office setting. Candidates should possess appointment coordination skills, including Appointment Scheduling and managing client bookings and follow-ups. Candidates should possess professional communication skills, including Phone Etiquette and clear, courteous interaction with clients and team members. Candidates should possess familiarity with Medical Terminology related to veterinary or healthcare environments. Strong customer service orientation and ability to handle sensitive situations with empathy and patience. Good organizational skills, attention to detail, and ability to manage multiple tasks in a fast-paced environment. Basic computer proficiency, including use of scheduling software and electronic records systems. Previous experience in a veterinary clinic, healthcare facility, or similar customer-facing role is preferred. High school diploma or equivalent; additional coursework or certification in administration or healthcare support is an advantage.