We are looking for a Medical Services Coordinator to manage and coordinate patients seeking medical treatment in Egypt. The role involves coordinating with patients, hospitals, doctors, and medical service providers to ensure a smooth and well-organized patient journey.

Key Responsibilities

• Receive and follow up on requests from patients seeking medical treatment in Egypt.

• Coordinate with hospitals, doctors, and medical service providers.

• Follow up on the patient journey from consultation until completion of the service.

• Coordinate reception services, appointments, medical examinations, and treatment procedures.

• Maintain continuous communication with patients and their families and provide the required support and follow-up.

• Prepare and follow up on service quotations and patient-related reports

Requirements

• 2–4 years of experience in the medical field, service coordination, medical tourism, or customer service is preferred.

• Bachelor’s degree in a relevant field; Medical or Administrative specializations are preferred.

• Excellent communication and customer service skills.

• Strong organizational and follow-up skills.

• Professional and courteous attitude.

• Good command of English; good knowledge of medical terminology is preferred.

• Ability to work effectively within a team and take responsibility.

• Proficiency in Microsoft Office, Excel, and CRM systems.

• Availability: Immediate hiring preferred.