• Contact prospective individual and corporate clients in Egypt and the GCC through outbound calls, WhatsApp, email, and other approved channels.

• Promote RECAP’s real estate courses, workshops, certifications, and customized training programs.

• Explain program content, schedules, fees, instructors, learning outcomes, and registration requirements clearly.

• Understand each prospect’s career or business needs and recommend the most suitable training program.

• Follow up consistently with new leads, previous inquiries, and prospective learners until registration is completed.

• Convert qualified leads into confirmed registrations and achieve monthly sales and revenue targets.

• Respond promptly and professionally to inbound inquiries generated through campaigns, events, referrals, and social media.

• Handle questions and objections related to pricing, course value, schedules, delivery formats, and payment options.

• Maintain accurate records of calls, follow-ups, lead status, and client information in the CRM system.

• Coordinate with the marketing team regarding lead quality, campaign performance, and customer feedback.

• Coordinate with operations, finance, and customer service teams to ensure smooth registration and payment processes.

• Follow up on pending payments and required registration documents.

• Build positive relationships with learners and identify opportunities for repeat enrollment, upselling, referrals, and cross-selling.

• Maintain up-to-date knowledge of RECAP’s programs and real estate market trends in Egypt and the GCC.

• Prepare daily and weekly reports covering calls, follow-ups, conversions, revenue, and pipeline status.

Requirements

• Fresh graduates are welcome to apply; previous telesales experience is not required.

• Bachelor’s degree or equivalent qualification.

• Strong interest in sales, customer communication, and the real estate training industry.

• Excellent spoken Arabic and good command of English.

• Clear, confident, and professional telephone communication skills.

• Strong listening, persuasion, and interpersonal abilities.

• Willingness to learn sales techniques, objection handling, lead qualification, and closing.

• Ability to understand RECAP’s training programs and explain their benefits clearly to prospective learners.

• Self-motivated, energetic, persistent, and results-oriented.

• Comfortable making outbound calls and following up through WhatsApp, email, and other approved channels.

• Ability to work with sales targets and maintain consistent follow-up with leads.

• Basic proficiency in Microsoft Office or Google Workspace.

• Ability to learn and use CRM systems; full training will be provided.

• Good organization and time-management skills.

• Ability to work independently and as part of a team.

• Flexibility to communicate with prospective learners across Egypt and GCC markets.

• Previous internships, student activities, customer service, or sales exposure would be an advantage but are not required.

RECAP will provide full training on its programs, sales process, CRM system, communication techniques, objection handling, and customer follow-up.