Join us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Key accountabilities

Strategic
Achieve monthly sales targets through up-selling and cross-selling Vodafone products and services within existing accounts and by acquiring new corporate accounts.
Manage product and service mix in line with agreed business objectives and sales plans.
Develop new revenue streams through Total Communication, Fixed solutions, and new business projects.
Track and analyze account performance and sales trends on a weekly basis.

Planning
Prepare account plans and schedules to identify targets, opportunities, and customer engagement activities.
Manage assigned territory and business portfolio according to the agreed strategy and priorities.

Execution sales management
Manage and develop assigned accounts to achieve sales objectives and revenue targets.
Ensure adequate account coverage through regular customer visits and engagement.
Drive achievement of sales quotas and maximize penetration across assigned accounts.

Availability & customer management
Ensure Vodafone products and services are available and effectively utilized across assigned accounts.
Build and maintain strong relationships with key stakeholders and decision makers.
Support the successful execution of agreed business plans and initiatives.

Reporting & business analysis
Prepare and submit accurate weekly and monthly sales and performance reports.
Develop business cases, proposals, and management memos to support business growth.
Monitor sales performance against targets and recommend corrective actions where required.
Document and improve work processes involving customers and internal stakeholders.

Communication & stakeholder management
External
Maintain regular contact with customers and account stakeholders to support daily operations, strengthen relationships, and resolve issues proactively.
Internal
Coordinate with cross-functional teams including Sales, Marketing, IT, and Operations to support business objectives and process improvements.

Monitoring & continuous improvement
Conduct plan vs. actual analysis and implement actions to address performance gaps.
Monitor account performance and service delivery to ensure business continuity and customer satisfaction.
Address customer complaints and service issues promptly, escalating when necessary and ensuring appropriate resolution.

Customer experience & product adoption
Promote and offer the full Vodafone portfolio of products and services across assigned accounts.
Educate customers on available solutions and maximize value realization.
Communicate company direction, initiatives, and strategic objectives to customers as required.

Core competencies and experience

Required performance drivers levels defined based on detailed description entailed in “The Performance Drivers – A Guide” brochure distributed by Vodafone Egypt HR. Level 1 refers to most advanced competency level, level 2 to intermediate level, and level 3 to foundation level.

• Putting customers first: level 1
• Performing through our people: level 1
• Delivering results: level 1
• Managing a changing environment: level 1
• Making a personal difference: level 1
• Communicating for impact: level 1

Technical experience:
2-4 years of relevant experience
Adequate knowledge and understanding of the local mobile telecommunications market and its dynamics.
Good communication and negotiation skills.
Located in Delta region is a must.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

Who we are

We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.

Together we can.