JOB PURPOSE To install, support, monitor, upgrade and maintain software application/solutions and ensure consistency within the assigned projects while taking into consideration industry best practices, and established projects requirements.

Description

1. Provide support to the application delivery specialists while performing their tasks through transferring their know- how to help them complete their tasks if needed.
2. Develop ideas and build different solutions for applications technical challenges during projects implementation
3. Analyse business requirements, identify alternative solutions and recommend new approaches documented in the design documents to implement them on the applications and ensure alignment with the architecture principals.
4. Analyse and diagnose technical problems, across all stages of implementing applications (build, test and rollout activities) to provide the solutions on the related systems to fix the issues.
5. Prioritize applications issues based on application know how and business knowledge in co-ordination with different stakeholders.
6. Work closely with vendors (if exists) in building the applications related components
7. Participate in updating the business processes to reflect any changes in the requirements of the applications implementation.
8. Contribute with other stakeholders on the application monitoring design and define the critical services for monitoring purposes.
9. Support IT security in understanding access, roles and privileges according to established policies and procedures and applications capabilities
10. Report to the application delivery technical leads any risks that may affect application deliverables

Reporting and Documentation

1. Prepare the project related technical documentation to ensure the quality level of the project
2. Prepare periodic reports.(weekly and monthly for the assigned tasks to be reviewed and approved by the technical lead.

Policies, Processes and Procedures

1. Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.

Day- to-day operations

1. Follow the day-to-day operations related to own jobs in the Application Management, Development & Digital Solutions department to ensure continuity of work.

Compliance

1. Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB s sound legal position and mitigate any potential risks.

Desired Candidate Profile

Bachelor s degree in Engineering, Computer science or equivalent

4-6 years of experience in Information Technology field.

Awareness of business functions and the reflection on applications implemented.

Skills

Very good command of English Language (Written & Spoken)

Good analytical skills